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Effective Communication Training
- Learn essential communication skills to present a positive image
- Communication Skills Training in luxury nationwide venues
- Includes manuals and certificates
- Small class sizes for optimum delegate trainer interaction
- Courses delivered by world class Communication Skills Training instructors
- Improve your ability to communicate clearly and effectively within the workplace
- Book Online or Call 02045797300 to speak to a Communication Skills expert today
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FAQs
What are the timings of the course?
The course begins at 9am and finishes around 5pm.
What is the experience of the instructor(s) delivering my course?
All of our instructors are fully accredited and have years of experience
What do I receive on the course?
You will receive your courseware folder, certificate, experienced instructor and refreshments
Does the course include certificates?
Yes, we provide an official certificate upon completion of the course
What time shall I arrive at the venue?
Please arrive at your training venue for 08:45am
Overview
This one-day workshop helps delegates to understand the impact that communication skills have on other people, and how improving these skills can make it easier to get better results.
Who Should Attend the Course?
Anyone who wants to improve the communication skills of themselves or their staff in order to become more effective in the workplace
Course Outline
Course Overview and Learning Objectives
Communication
What is a Skilled Communicator?
Individual Evaluation
Communication Barriers
Case Study: New Neighbours
Applying the Answers
Asking Questions
Asking Good Questions
Probing
Listening Skills
Quick Quiz
How Do You Rate Your Listening Ability?
Active Listening Skills
The Communication Funnel
Communication Situations
One Little Word
Body Language
What Do Our Bodies Say?
Gestures
Emotions
A Personal Action Plan
What's Included
- The courseware Book
- Experienced Instructor
- Certificate
- Refreshments
Testimonials
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Social
This one-day workshop helps delegates to understand the impact that communication skills have on other people, and how improving these skills can make it easier to get better results.
Who Should Attend the Course?
Anyone who wants to improve the communication skills of themselves or their staff in order to become more effective in the workplace
Course Outline
Course Overview and Learning Objectives
Communication
What is a Skilled Communicator?
Individual Evaluation
Communication Barriers
Case Study: New Neighbours
Applying the Answers
Asking Questions
Asking Good Questions
Probing
Listening Skills
Quick Quiz
How Do You Rate Your Listening Ability?
Active Listening Skills
The Communication Funnel
Communication Situations
One Little Word
Body Language
What Do Our Bodies Say?
Gestures
Emotions
A Personal Action Plan