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ISO 9001 Quality Management Lead Implementer Training
- ISO 9001 Quality Management Training in luxury nationwide venues
- Includes course material, manuals, exam and certificates
- Courses delivered by world class ISO Training instructors
- Book Online or Call 02045797300 to speak to an ISO 9001 Training advisor
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FAQs
What is provided to me on the course?
We provide the courseware folder, exam, certificate, experienced instructor and refreshments
Does the course include exams?
Yes
Are there any prerequisites for the ISO 9001 Lead Implementer examination?
ISO 9001 Foundation Certification or a basic knowledge of ISO 9001 is recommended
What is the difference between the Lead Implementer & Lead Auditor courses?
Lead Implementer courses enable participants to develop an expertise to support an organization in implementing and managing a Management System based on ISO. All our lead implementer courses are consistent with the good practices of project management established in ISO 10006 (Quality Management Systems - Guidelines for Quality Management in Projects) and Integrated Implementation Methodology for Management Systems
Is the exam open book?
Yes. All notes and reference documents may be used during the exam excluding the use of a computer and/or other smart devices
What time shall I arrive at the venue
Please arrive at the venue for 0845am
Overview
This five-day intensive course enables participants to develop the necessary expertise to support an organization in implementing and managing a Quality Management System (QMS) based on ISO 9001:2008. Participants will also gain a thorough understanding of best practices used to implement quality processes based on requirements from ISO 9001. This training is consistent with the project management practices established in ISO 10006 (Quality Management Systems - Guidelines for Quality Management in Projects). This training is fully compatible with ISO 9004 guidance’s (Managing for the sustained success of an organization - A quality management approach).
Who should attend?
Project managers or consultants wanting to prepare and to support an organization in the implementation of a Quality Management System (QMS)
ISO 9001 auditors who wish to fully understand the Quality Management System implementation process
Persons responsible for the Quality or conformity in an organization
Members of an quality team
Expert advisors in Quality Management Systems
Technical experts wanting to prepare for an quality function or for a QMS project management function
Learning objectives
To understand the implementation of a Quality Management System in accordance with ISO 9001
To gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques required for the effective management of a Quality Management System
To understand the relationship between the components of a Quality Management System and the compliance with the requirements of different stakeholders of an organization
To acquire the necessary expertise to support an organization in implementing, managing and maintaining a QMS as specified in ISO9001and ISO 9004
To acquire the necessary expertise to manage a team implementing ISO 9001
To develop the knowledge and skills required to advise organizations on best practices in the management of quality
To improve the capacity for analysis and decision making in the context of quality management
To prepare an organization for an ISO 9001 audit
Course Agenda
Day 1: Introduction to Quality Management System (QMS) concepts as required by ISO 9001
Introduction to management systems and the process approach
Fundamental principles of Quality
Presentation of the standards ISO 9000 and quality framework
Understanding the requirements of ISO 9001:2008 clause-by-clause,
Quality Management System
Management responsibility
Resource management
Product/Service realization
Measurement, analysis and improvement
Day 2: Initiating a QMS project based on ISO 9001
Selection of the approach and implementation methodology
Creation of quality team
Definition of the scope
Definition of quality policy and objectives
Identification and analysis of customer needs and requirements
Writing a business case and a project plan for the implementation of a QMS
Drafting a QMS
Day 3: Implementing a QMS based on ISO 9001
Implementation of a document management framework
Development of a training & awareness program and communicating about the Quality
Resource management processes (human resources, infrastructure and work environment)
Product/service realization processes
Purchasing process
Operations management of a QMS
Day 4: Controlling, monitoring and measuring a QMS;certification audit of a QMS
Controlling and monitoring a QMS
Measurement of customer satisfaction
ISO 9001 internal Audit
Management review of a QMS
Implementation of a continual improvement program
Preparing for an ISO 9001 certification audit
Plan for registration with the certification body
Day 5: Certification Exam
Prerequisites
ISO 9001 Foundation Certification or a basic knowledge of ISO 9001 is recommended
Educational approach
This training is based on both theory and practice:To benefit from the practical exercises, the number of training participants is limited
Sessions of lectures illustrated with examples based on real cases
Practical exercises based on a full case study including role playings and oral presentations
Review exercises to assist the exam preparation
Practice test similar to the certification exam
To benefit from the practical exercises, the number of training participants is limited
What's Included
- The courseware Book
- Exam
- Certificate
- Experienced Instructor
- Refreshments
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