Privacy Policy
At Training Deals, protecting your personal data is a top priority. Our Privacy Policy explains what information we collect, why we collect it, and how we ensure it stays secure and confidential, giving you complete peace of mind when you interact with us.
Privacy Policy
Privacy Policy
Pentagon Leisure (Services) Ltd (referred to as “the Company,” “we,” “us” or “our”) provides professional training courses and takes data protection extremely seriously. We comply with the EU General Data Protection Regulation (GDPR). We encourage prospective clients to review our Terms and Conditions alongside this Privacy Policy before making any purchase.
Information We Collect
We collect personal data through enquiry and contact forms on our website, as well as via email and telephone communications. This may include:
- Name and Contact Details: First and last name, email address, postal address, and phone number. This information enables us to respond accurately and appropriately to your enquiry and to help you find a suitable course.
- Billing Information: Details required to process your payment when you make a purchase. We do not store or retain payment details after the transaction is complete.
If you are progressing your career through the Company — for example via an apprenticeship or further education — we may collect additional personal information to secure funding or comply with statutory or government requirements. You will be informed if this applies.
We also store personal information from communications with you about the provision of services, including email, post or telephone. In addition, we collect certain information about visitors to our website (see our Cookies Policy for details).
We will not share your training information with other organisations, including your employer, without your explicit consent, unless it is required by our examining institutes to deliver services (such as exam registration). If you prefer not to be contacted for marketing purposes, you can remove your consent by clicking “unsubscribe” on any marketing email or by visiting our “Unsubscribe Me” page.
How We Use Your Data
We use the information we collect and store about you primarily to provide our services, and additionally to:
- Provide information you have requested
- Maintain your account on our website
- Process bookings and purchases
- Respond to queries efficiently
- Inform you about other products and services you may find useful (in line with your communication preferences)
- Meet our contractual commitments to you
- Act on your behalf where third-party funding is available
- Deliver services through external providers or third parties where required
- Notify you about any changes to our website or services that may affect you
- Notify you of similar products you may be interested in
- Process your examination requirements, including transferring your data to relevant examination institutes such as PeopleCert, APM, APMG, The Open Group, NEBOSH, EC-Council, and Microsoft.
Legal Basis for Processing Data
We process personal data on the following bases:
- Contractual Necessity: If you purchase a product such as a book, exam or course, we will process your data only as necessary to deliver the agreed service, including sharing your name and email with the relevant examination institute to provide, mark, and certify your exam.
- Legitimate Interests: If you have purchased a product from us, we may contact you with similar offerings to enhance your career. Please see our “Direct Marketing” section below.
- Consent: If you give explicit consent for us to contact you — for example about an enquiry or for direct marketing — we will only contact you through the channels you have consented to. Please see our “Consent” section below.
Direct Marketing
We rely on GDPR’s Legitimate Interests clause and/or PECR’s Soft Opt-In to send direct marketing communications, including emails and telephone calls, promoting courses similar to those you have purchased. Marketing will only relate to comparable services, consistent with your reasonable expectations. Our business interest is to grow our services while offering learning and career development opportunities to our customers. Given the nature of our service, we do not expect any risk of harm to your rights or freedoms.
Consent
By using our websites or entering into business with us, you consent to the collection and use of your information as described here and as specified at the point of data entry (including explicit consent statements and tick boxes). If you have any concerns about the personal information we hold, please contact us using the URL at the bottom of this page.
